PRIVACY POLICY

US Alkaline Water Info

Effective Date: April 21, 2026

This Privacy Policy describes how US Alkaline Water Info (“US Alkaline Water Info,” “we,” “us,” or “our”) collects, uses, and shares information when you visit https://usalkalinewaterinfo.com (the “Website”) or interact with our chat widget/form and Services.

1) BUSINESS INFORMATION

Business Name: US Alkaline Water Info

Address: 3100 Mill St, Reno, NV 89502, United States

Phone: +1 (775) 997-2169

Email: [email protected]

2) INFORMATION WE COLLECT

2.1 Information You Provide

We may collect information you provide through forms or the chat widget, such as:

• name

• phone number

• email address

• message content (what you type)

• scheduling details you provide

2.2 Automatically Collected Information

We may collect certain information automatically, such as:

• IP address

• device and browser type

• pages visited and time spent

• referring/exit pages

• cookies or similar technologies (see Section 7)

2.3 Important Note About Phone Number Collection (Critical for A2P / 30896)

We may collect your phone number via calls or other interactions; however, SMS enrollment (opt-in) occurs only via the checkbox(es) on https://usalkalinewaterinfo.com/home.

3) HOW WE USE INFORMATION

We use information to:

• respond to inquiries and provide customer support

• coordinate and confirm appointments

• send service-related updates

• improve our Website, Services, and customer experience

• comply with legal requirements

• send SMS messages only where you have provided explicit consent (see Section 6)

4) HOW WE SHARE INFORMATION

We may share information with:

• service providers that help us operate the Website and communications (e.g., hosting, analytics, messaging tools)

• legal authorities when required by law

• parties involved in a business transfer (merger, sale, etc.)

We do not sell your personal information.

5) DATA RETENTION

We retain personal information only as long as needed for the purposes described in this Policy or as required by law.

6) SMS OPT-IN & MOBILE COMMUNICATIONS (A2P/CTIA COMPLIANCE)

6.1 How SMS Opt-In Works

SMS opt-in occurs only when you check the SMS consent checkbox(es) on our website chat widget/form at:

https://usalkalinewaterinfo.com/home

Providing a phone number without checking the checkbox(es) does not enroll you in SMS.

6.2 Message Types & Separate Consent

• Transactional/Informational messages require their own consent checkbox and may include appointment confirmations, reminders, scheduling coordination, service updates, and support follow-ups related to your request.

• Marketing/Promotional messages are optional and require a separate consent checkbox. They may include special offers, discounts, limited-time promotions, and service announcements.

Marketing consent is collected separately and is not combined with transactional/informational consent.

6.3 Message Frequency & Costs

Message frequency varies, up to 6 messages per month per message type.

Msg & data rates may apply.

6.4 Opt-Out & Help

Reply STOP to opt out at any time.

Reply HELP for help.

6.5 No Third-Party Sharing of SMS Consent

We do not sell, rent, share, or transfer your SMS opt-in data or phone number to any third party for marketing purposes.

7) COOKIES & ANALYTICS

We may use cookies and similar technologies to operate the Website and understand usage. You can control cookies through your browser settings; however, disabling cookies may impact Website functionality.

8) SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.

9) YOUR CHOICES AND RIGHTS

Depending on your location, you may have rights to access, correct, or delete certain personal information. To make a request, contact us using the information in Section 12.

SMS: You may opt out of SMS at any time by replying STOP.

10) CHILDREN’S PRIVACY

Our Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11) CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

12) CONTACT US

If you have questions about this Privacy Policy, contact:

Email: [email protected]

Phone: +1 (775) 997-2169

Address: 3100 Mill St, Reno, NV 89502, United States