PRIVACY POLICY

US Alkaline Water Info by American Blue

Effective Date: April 7, 2026

1. Introduction

US Alkaline Water Info by American Blue ('Company,' 'we,' 'us,' or 'our') is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fill out our forms, or communicate with us via SMS, phone, or email.

By using our services or submitting your information, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

•       Full name

•       Home address

•       Phone number (including mobile number for SMS)

•       Email address

•       Information about your water quality concerns or service inquiries

•       Appointment details

•       Communications history with our team

3. How We Collect Information

We collect information in the following ways:

•       When you fill out a contact form or opt-in form on our website or landing pages

•       When you call our office or request a consultation

•       When you attend an in-person appointment or water quality test

•       When you respond to our SMS, email, or phone communications

•       Automatically through cookies and tracking technologies when you visit our website

4. SMS Opt-In & Mobile Communications

By providing your mobile phone number and checking the consent box on our forms, you explicitly agree to receive SMS text messages from US Alkaline Water Info by American Blue. These messages may include:

•       Appointment confirmations and reminders

•       Follow-ups related to your water quality test

•       Customer support communications

•       Service updates

•       Limited promotional offers related to residential water treatment systems

Message frequency varies (approximately 2–6 messages per month depending on your activity with us). Message and data rates may apply. You may opt out at any time by replying STOP to any SMS message. Reply HELP for help or contact us directly.

IMPORTANT: We will never sell, share, or transfer your mobile opt-in data or SMS consent to third parties for marketing purposes. This data is used solely for communicating with you directly.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content. Types of cookies we use:

•       Essential Cookies: Necessary for the website to function properly

•       Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)

•       Marketing Cookies: Used to show relevant ads (e.g., Facebook Pixel, Google Ads)

You may disable cookies at any time through your browser settings. Note that disabling certain cookies may affect website functionality. For more information on how Google uses data, visit: www.google.com/policies/privacy/partners/

6. How We Use Your Information

We use the personal information we collect to:

•       Schedule and confirm appointments for water quality tests

•       Provide customer service and respond to inquiries

•       Send appointment reminders and follow-up messages

•       Deliver promotional offers for our services (with your consent)

•       Improve our website and services based on usage data

•       Comply with legal obligations

7. Data Security Practices

We take the protection of your personal information seriously. We implement the following security measures:

•       SSL (Secure Sockets Layer) encryption on all web forms and data transmissions

•       Secure servers with restricted access controls

•       Regular monitoring and security audits

•       Limited employee access to personal data on a need-to-know basis

•       Data retention policies to delete personal information when no longer needed

While we strive to protect your personal information using industry-standard practices, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to taking reasonable precautions to safeguard your data from unauthorized access, use, alteration, or disclosure.

8. Data Sharing & Disclosure

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, such as:

•       CRM platforms (e.g., GoHighLevel) for managing customer communications

•       SMS and communication platforms for message delivery

•       Analytics providers (e.g., Google Analytics)

These third parties are contractually obligated to keep your information confidential and to use it only for the services they provide on our behalf. We may also disclose your information if required to do so by law or in response to valid legal process.

9. User Rights

You have the following rights regarding your personal information:

•       Right to Access: You may request a copy of the personal data we hold about you

•       Right to Correction: You may request that we correct inaccurate or incomplete data

•       Right to Deletion: You may request that we delete your personal data, subject to certain legal obligations

•       Right to Opt-Out of SMS: Reply STOP to any text message to stop receiving SMS communications

•       Right to Opt-Out of Marketing Emails: Use the unsubscribe link in any marketing email

To exercise any of these rights, please contact us at the information provided in Section 11 below.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

US Alkaline Water Info by American Blue

Website: [https://usalkalinewaterinfo.com/home]

Email: [[email protected]]

Phone: [775 503 9197]

Address: [335 Mustengo Ct, Reno Nv 89506]

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.